Strut Reviews

The account settings were way more confusing than they needed to be, and trying to cancel was a hassle. It’s not even about that I wanted to cancel so much, it’s that the whole process felt unnecessarily annoying.

The whole refund process with Strut Health was just frustrating. I kept having to follow up, then I’d get these replies that felt super generic, like nobody was actually looking into it. And the whole time I still wasn’t really sure what was happening or when I’d get my money back. It just dragged on way too much for something that should’ve been simple. I don’t think I’d use them again

I had to reach out to support about my order earlier this week, and they were friendly enough once I got a response. They answered my questions and helped clear things up, which I appreciated. It did take longer than I was hoping, though, so by the time everything was sorted out, it felt like an okay experience rather than a great one.

The consultation was a little confusing for me and ended up taking longer than I expected. I had to re-enter some information a few times, which got frustrating, and I eventually stopped before finishing. It might’ve just been my experience, but I think the process could be a bit smoother.

I was a little suspicious going in because canceling stuff like this usually turns into a hassle. But it wasn’t too bad. I cancelled without much trouble, though I did have to wait a bit for the confirmation. Support eventually got it handled, and I checked my account afterward just to be sure, no extra charges showed up

The box was plain and discreet, which I appreciated, but the shipping took way longer than I expected... kinda frustrating 😅

I wasn’t happy with the quality at all. It felt really cheap right out of the box, and then it didn’t even work properly. I mean, give me a break, if I’m paying for something, I at least expect it to function like it’s supposed to

I placed my prescription request thinking it would be a quick process, but then the waiting started. I checked back later that day, then the next day, and even a few days after that, and it still hadn’t been approved. It got frustrating because I was expecting to have it sorted out much sooner. At this point, I’m still waiting and just hoping it gets handled soon

After I placed my order with Strut, I was glad they didn’t just disappear. They checked in with me afterward, and when I had a couple questions, getting answers was straightforward and didn’t feel like a hassle.

The only reason I’d call it a 4-star experience instead of 5 is that one reply took a little longer than I expected. But once they did get back to me, the response was helpful, and I felt like they were actually paying attention to what I needed

I’m particular about what works for me, and this plan fit my needs really well. It felt practical, easy to follow, and matched what I was looking for without a bunch of unnecessary extras.

I signed up thinking the pricing was straightforward, but then I started seeing charges I wasn’t expecting. I’m not sure if it billed me right away or after some trial period, because the timing wasn’t very clear to me. Maybe I missed something when I signed up, but the billing info could’ve been a lot easier to understand. I won’t be using it again

My order seemed to just sit there processing for days, and I barely got any updates about what was going on. I had to keep checking the status myself, which got really frustrating. Maybe it eventually moved along, but the slow service is what stood out to me the most. Not a great experience.

I tried Strut Health signing up was simple. Easy. The whole process moved along without much trouble, but the safety screening felt a bit too quick for me.

It was mostly basic questions, and I kept expecting a little more follow-up before things moved forward. Hmm. Maybe it’s totally fine for some people, but with health stuff, I personally would’ve felt better with a more careful check.

The treatment was okay, okay, but I thought I’d see results a bit faster. It wasn’t bad or anything, just not quite what I was hoping for.

I’m still waiting on my delivery and it just never showed up. No update, no message, nothing at all, so I’m kind of left wondering what’s going on...

I reached out to support expecting a basic response, but it took way too long to hear anything back. Even after waiting, I still didn’t get a real answer or any actual help. At this point, I feel like this needs to be escalated because the issue is still unresolved

The service itself was okay, but the communication was kind of confusing. Like, I had to ask the same things more than once, and even then the replies didn’t really clear anything up. I don’t know, it just felt like I was having to pull the info out instead of getting a straightforward answer. A bit frustrating, honestly.

I used Strut Health and overall it was a smooth experience. I don’t want to act like it was outrageously expensive or anything, because it really wasn’t, but once I added everything up, it ended up being more than I was hoping to spend. The process itself was easy and convenient, which I do appreciate, and that’s part of why I was okay giving it a try. I just wish the pricing had felt a little more affordable or at least been clearer from the start. Not a bad option, but for me the value was more average than great

I really wanted to give it a try, but they asked for so much personal health info that I started feeling uneasy. I also couldn’t find a clear answer about who actually has access to it. For something that’s supposed to be private, the emails and texts felt way too obvious for me. When I reached out to support, I felt like they were putting it back on me for being concerned instead of really answering my questions. Maybe it works fine for other people, but I didn’t feel confident that my info would stay discreet, so I stopped using it.

I was expecting to wait forever, but the results came way quicker than I thought! It did take a tiny bit of patience, but i was sitting there like, “Wait, that’s it? It’s already working?” Such a relief.